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Have you been caught out by HMRC related phishing emails and bogus contact?

Be aware of endless HMRC fraudsters that send out constant messages to try and trick you to share your private information with them.

Many clients have been caught out, but what will be the best solution to prevent these fraud scams from affecting you?

The best way to tackle anything suspicious is to:

  • Avoid giving out private information, such as your bank details or passwords.
  • Replying to text messages that you think are not genuine.
  • Downloading attachments on an email from a non-identified source.
  • Clicking on any links in emails that you think are not original.

Deceptive websites, emails and phone numbers

Quite a few websites, phone numbers and emails may seem to look like part of an official government service or that they offer more support than they truly do. This might signify you paying for services that you could get cheaper or for free if you utilise the official government service.

If you have intentions of renewing a passport or applying for a driving licence, search on to find genuine and official government services and phone numbers.

HMRC phishing emails, text messages and phone call scams

The most important thing to know is that HMRC will never email, text or phone you in cases such as:

  • Telling you about a tax refund or penalty.
  • Asking for your personal or payment information.

Click here to view samples of phishing emails and bogus text messages that people have received and forwarded to HMRC.

If you or anyone you know that have experienced any of these suspicious circumstances and have not reported it.
Please forward any emails to or call one of the help lines.

Report a disclosure of personal details to HMRC

If you think or know anyone that have provided any private information in response to a suspicious email or text message, such as:

  • Name
  • Address
  • HMRC User ID
  • Password

Please contact HMRC at but make sure not to provide your personal details in the email.

Visa and immigration

You will never be asked by HMRC to pay for a visa using:

  • Cash
  • Money transfer

Utilise the contact form to report visa and immigration fraud. Please include the following:

  • A copy of the suspicious email you received, the senders email address and the date and time it was received.
  • Details of what you sent in a reply, if you replied, for instance – whether you sent your bank details, address or password.

Contact Action Fraud

You are also able to send suspicious emails, letters, texts, or phone calls to the police through contacting Action Fraud.

HMRC takes these matters very seriously and will investigate all reported vulnerabilities and act where necessary. They will only contact you if they require further details.


Here is an example on one of our client’s receiving a phone call HMRC scam.

Click here to play the audio.

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Posted in: HMRC, Tax